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NatokTV Terms of Use

Welcome to NatokTV! We are a subscription service that provides our members with access to movies and TV shows streamed over the Internet to certain Internet-connected TVs, computers and other devices ("NatokTV ready devices"). Our service also provides recommendations, reviews and other information regarding these movies and TV shows.

The NatokTV service is provided to you by NatokTV Ltd. These Terms of Use govern your use of our service. As used in these Terms of Use, "NatokTV service", "our service" or "the service" means the service provided by NatokTV for discovering and watching movies and TV shows, including all features and functionalities, website, and user interfaces, as well as all content and software associated with our service.

1 Membership.

Your NatokTV membership will continue month-to-month until terminated. Unless you cancel your membership before your monthly renewal date, you authorize us to charge your next month's membership fee to your Payment Method (see "Cancellation" below). To use the NatokTV service you must have Internet access and a NatokTV ready device, and you must provide us with a current, valid, accepted method of payment, which you may update from time to time ("Payment Method"). You can find specific details regarding your membership with NatokTV by visiting our website and clicking on the “My Account” link available at the bottom of the pages of the NatokTV website under your profile name.

2 7 Day Money Back Guarantee.

2.1. Your NatokTV membership may start with a 7 day money back guarantee. The 7 day money back guarantee period of your membership lasts for one week, or as otherwise specified during sign-up and is intended to allow new members and certain former members to try the service.

2.2. We will bill your Payment Method for your monthly membership fee at the time you sign up. To view the monthly membership price and end date of your billing period, visit our website and click the "Billing details" link on the “My Account” page. You will not receive a notice from us that your paid membership has begun.

3 Billing.

3.1. Billing Cycle. The membership fee for our service will be billed on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of your paid membership. In some cases the timing of your billing may change, for example if your Payment Method has not successfully settled or if your paying membership began on a day not contained in a given month. Visit our website and click on the "Billing details" link on the “My Account” page to see your next payment date.

3.2. Payment Methods. You can change your Payment Method by visiting our website and clicking on the “My Account” link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method. You authorize us to continue billing the Payment Method, as it may be updated and you remain responsible for any uncollected amounts. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.

3.3. Cancellation. You can cancel your NatokTV membership at any time, and you will continue to have access to the NatokTV service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods or unwatched movies or TV shows. To cancel, go to the “My Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click "Billing details" on the “My Account” page. If you signed up for NatokTV using your account with a third party as a Payment Method and wish to cancel your NatokTV membership at any time, including during your 7 day money back guarantee, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the NatokTV service through that third party. You may also find billing information about your NatokTV membership by visiting your account with the applicable third party.

3.4. Changes to the Price and Service Plans. We may change our service plans and the price of our service from time to time; however, any price changes or changes to our service plans will apply to you no earlier than 30 days following email notice to you.

4 NatokTV Service.

4.1. You must be 18 years of age, or the age of majority in your province, territory or country, to become a member of the NatokTV service. Minors may only use the service under the supervision of an adult.

4.2. The NatokTV service and any content viewed through the service are for your personal and non-commercial use only. During your NatokTV membership we grant you a limited, non-exclusive, non-transferable, license to access the NatokTV service and view movies and TV shows on a streaming-only basis. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.

4.3. You may view a movie or TV show through the NatokTV service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such movie or TV show. The content that may be available to watch will vary by geographic location and will change from time to time. The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the “My Account” page.

4.4. We continually update the NatokTV service, including the content library. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of movies and TV shows.

4.5. You agree to use the NatokTV service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. You agree not to archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the NatokTV service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the NatokTV service; use any robot, spider, scraper or other automated means to access the NatokTV service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the NatokTV service; insert any code or product or manipulate the content of the NatokTV service in any way; or, use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the NatokTV service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

4.6. The quality of the display of the streaming movies and TV shows may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. The minimum connection speed for SD quality is 0.5 Mbps; however, we recommend a faster connection for improved video quality. HD and Ultra HD availability is subject to your Internet service and device capabilities. Not all content is available in HD or Ultra HD and not all subscription plans allow you to receive HD or Ultra HD content. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content, which is defined as 720p or better. A download speed of at least 25.0 Mbps per stream is recommended to receive Ultra HD content, which is defined as resolution greater than 1080p. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching a movie or TV show will vary based on a number of factors, including your location, available bandwidth at the time, the movie or TV show you have selected and the configuration of your NatokTV ready device.

4.7. NatokTV streaming software is developed by, or for, NatokTV and is designed to enable streaming of content from NatokTV through NatokTV ready devices. This software may vary by device and medium, and functionalities may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you will automatically receive updated versions of the NatokTV and related third-party software. If your NatokTV ready device is sold, lost or stolen, please deactivate the NatokTV ready device. If you fail to log out or deactivate your device, subsequent users may access the NatokTV service through your account and may be able to access certain of your account information. To deactivate a device, follow the instructions on the “My Account” page.

5 Passwords & Account Access.

5.1. The member who created the NatokTV account and whose Payment Method is charged (the "Account Owner") has access and control over the NatokTV account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should not reveal the password nor the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account.

5.2. You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the NatokTV website and not through a hyperlink in an email or any other electronic communication, even if it looks official. We can terminate your account or place your account on hold in order to protect you, NatokTV or our partners from identity theft or other fraudulent activity.

6 Governing Law.

These Terms of Use shall be governed by and construed in accordance with the laws of the UK. These terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence.

7 Third-Party Applications. You may encounter third party applications (including, without limitation, websites, widgets, software, or other software utilities) ("Applications") that interact with the NatokTV service. Your use of these Applications may be subject to third party terms of use or license terms.

8 Unsolicited Materials. NatokTV does not accept unsolicited materials or ideas for movies or TV shows, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to NatokTV.

9 Customer Support. To find more information about our service and its features or if you need assistance with your account, please visit the NatokTV Help Center on our website (www.Natok.TV). In certain instances, Customer Service may best be able to assist you by using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will control.

10 Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

11 Changes to Terms of Use. NatokTV may, from time to time, change these Terms of Use. We will notify you at least 30 days before these new Terms of Use apply to you.

12 Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.